Terms of Service

Last updated: 9/28/2025

1. Acceptance of Terms

By accessing and using DiwaliBox services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

DiwaliBox provides premium corporate Diwali gift boxes and hampers for businesses. Our services include:

  • Custom corporate gift box solutions
  • Bulk order processing
  • Custom branding options
  • Nationwide delivery services

3. Orders and Payment

All orders are subject to acceptance and availability. Payment terms:

  • Payment must be made in advance for all orders
  • We accept various payment methods including bank transfers, UPI, and digital wallets
  • Corporate orders may be subject to credit terms upon approval
  • Prices are subject to change without notice

4. Delivery and Shipping

Delivery terms and conditions:

  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers to you upon delivery
  • We are not responsible for delays caused by shipping carriers
  • Additional charges may apply for remote locations

5. Returns and Refunds

Our return policy:

  • Returns must be requested within 7 days of delivery
  • Items must be in original condition and packaging
  • Custom orders are non-returnable
  • Refunds will be processed within 5-7 business days

6. Limitation of Liability

DiwaliBox shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

7. Contact Information

For questions about these Terms of Service, contact us:

Email: legal@diwalibox.in
Phone: +91-XXXXXXXXXX
Address: [Your Business Address]